Staff at Lakeway Urgent Care

Yaci Giles, FNP
Originally from Brazil, Yaci was formerly a successful dentist in her country. She moved to East Tennessee  in 1997 after meeting her future husband on a Christian mission trip. She completed the MSN and FNP program at the University of Tennessee in 2008 and has been with Lakeway Urgent Care ever since. In addition to her native language of Portuguese, she is fluent in English and Spanish. She is also familiar with basic Arabic. She is an active Christian and missionary who enjoys traveling to underserved areas of the world, most recently Kenya. 

Hillary Quilliams, FNP
A native from Knoxville, TN, Hillary graduated from the University of Tennessee with a BSN in 2009. She then worked as an RN at a cardiac step down unit as well as an outpatient women's helath facility. Hillary later completed the MSN and FNP program at Belmont University in 2012. She has been a part of the Lakeway Urgent Care team ever since. As a Christian, she has a heart to serve both in her community and abroad. She has been involved in extended stay medical mission work in Honduras and El Salvador. Recently Married, she and her husband enjoy spending time outdoors and hosting bible studies in their home.



Jan Kelso
Practice Manager

Jennifer Williford
Front Office Reception

Sharon Reyes
Medical Records

Crystal Williams
Medical Assistant/X-ray Tech

JeffreyDaul                                                                                                                                                                                                                                                          Medical Assistant/ X-ray Tech

Jordan O'dell
Medical Assistant/X-ray Tech


Monday-Friday: 8:30 AM - 6 PM

Saturday: 10AM - 4PM

Sunday: Closed